New Zealand Wine Society 100% Tasting Guarantee Terms & Conditions
New Zealand Wine Society has a proud 25-year-plus heritage of delivering wines that delight. Every wine we sell has been professionally tasted and rated by industry experts to ensure our customers receive nothing less than Bronze-medal-standard wine. However, our customers’ personal preferences are all that counts. That’s why we offer a 100% Tasting Guarantee.
If you don’t like a wine, for any reason, a credit will be applied to your New Zealand Wine Society account to use for future purchases, based on the following Terms & Conditions:
The amount credited will be determined by the purchase price originally paid for:
- A single bottle of opened wine (the wine you have tasted) and
- All bottles of the same wine that remained unopened.
All unopened bottles will then be collected from you at our cost.
Your use of the 100% Tasting Guarantee must be fair, reasonable and not excessive, as reasonably determined by us. We will consider your usage to be unreasonable if credits are continually requested against particular varietals and/or brands. The 100% Tasting Guarantee does not apply to wines opened after their recommended ‘Drink Until’ date (as listed in the ‘Wine Tasting Notes’ section of our website).
We believe our customers should have the confidence to explore and discover new wine favourites with the reassurance that New Zealand Wine Society stands behind every wine sold.