How to Order
Making a choice from our extensive range of wines is the hard part. Ordering is the easy part.
We have 4 convenient ordering options available: Online, phone, fax or mail. Don’t forget that every wine is covered by our 100% quality money-back guarantee. If you are not happy - for whatever reason - just tell us for a full refund.Order Online
Shopping online is secure and easy. Once you’ve chosen your wines follow the simple steps below from ordering to confirming your wine.Existing members without a website password
Please call us on 0800 80 9463 and we can set up your account for online ordering.New Members
1. Click here to create an account now.2. Search for your wine using our 3 search options: Wine search, Members Catalogue or use the "Browse our cellar" links located on the left hand menu.
3. Confirm details of items in your shopping cart and click Check out to process your order.
4. Confirm delivery and payment details. Click submit to process your order.
5. An order number will be displayed on screen.
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After your order has been confirmed:
- » You will be emailed an order confirmation email containing your order number and order details.
- » When the wines have been despatched you will receive a delivery confirmation email.
- » You can check the status of your order at anytime by logging onto the website and viewing the "Order History" in the Account details section.
Existing Members
1. Login by clicking the LOGIN button in the top navigation - enter your email address and website password and click Submit.
2. Search for your wine using our 3 search options: Wine search, Members Catalogue or use the "Browse our cellar" links located on the left hand menu.
3. Add item to cart by clicking a 'add to order' button.
4. Confirm details of items in your shopping cart and click Checkout, to proceed to checkout your order.
5. Confirm delivery and payment details. Click submit to process your order.
6. An order number will be displayed on screen.
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After your order has been confirmed:
- » You will be emailed an order confirmation email containing your order number and order details.
- » When the wines have been despatched you will receive a delivery confirmation email.
- » You can check the status of your order at anytime by logging onto the website and viewing the "Order History" in the Account details section.
Order by Phone
Phone no: 0800 80 WINE (0800 80 9463) or 09 359 8242 in Auckland.Our member services team are available am - 8pm weekdays, 10am to 6pm Saturday, 10am to 4pm Sunday to help you with any questions that you have about the ordering process or to process your order over the phone. Simply quote the relevant order codes of the wine you are interested in.
